Terms of Service

ZUBDUQ provides a comprehensive B2B SaaS platform for:

• Appointment scheduling and management systems
• Lead tracking and customer relationship management
• Multi-organizational account management
• Analytics and reporting capabilities
• Integration APIs and third-party connectors
• Mobile and web-based access interfaces

Uptime: We strive to maintain 99.9% service availability with advance notice for scheduled maintenance.

You agree to use our Service responsibly and in compliance with all applicable laws, including GDPR, CCPA, and HIPAA where applicable.

Prohibited Uses:

• Violating laws, regulations, or third-party rights
• Transmitting harmful or abusive content
• Unauthorized access attempts or security breaches
• Distributing malware or engaging in spam activities
• Reverse engineering or redistributing the Service

Account security is a shared responsibility. You must:

• Registration: Provide accurate, complete, and current information
• Passwords: Use strong, unique passwords and enable 2FA
• Monitoring: Regularly review account activity and user permissions
• Notifications: Report unauthorized access immediately
• Verification: Provide business credentials when required

• Plans: Various subscription plans with different features and limits
• Billing: Monthly or annual billing in advance
• Price Changes: 30 days notice for existing customers
• Cancellation: Effective at end of current billing period
• Refunds: No refunds for partial months except as required by law
• Taxes: Customer responsible for applicable taxes

• Your Data: You retain ownership of all data you input
• License: You grant us license to process data to provide services
• Backup: Regular automated backups with export capabilities
• Deletion: Data export and deletion available upon request
• Privacy: Processing governed by our Privacy Policy
• Portability: Standard formats for data export

• Warranty: Service provided "as is" without warranties
• Liability Limit: Limited to subscription fees paid in past 12 months
• Exclusions: No liability for indirect, incidental, or consequential damages
• Force Majeure: Not liable for circumstances beyond reasonable control
• Indemnification: You indemnify us for your use of the Service