Privacy Policy
How we handle your business data and protect your privacy.
Last updated: September 19, 2025
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What We Collect
We collect information necessary to provide our business management services:
- Business Information: Company details, contact information, and business structure
- User Data: Account credentials, profile information, and user preferences
- Appointment Data: Scheduling information, customer details, and service records
- Technical Data: Usage patterns, system logs, and performance metrics
- Communication: Support interactions and feedback submissions
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How We Use Your Data
Your data enables us to deliver comprehensive business management services:
- Service Delivery: Appointment scheduling, lead management, and CRM functionality
- Communications: Confirmations, reminders, and important service notifications
- Platform Improvement: Analytics to enhance features and user experience
- Security: Fraud prevention, security monitoring, and compliance verification
- Support: Customer assistance and technical troubleshooting
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Data Security & Protection
We implement industry-standard security measures to protect your data:
- Encryption: AES-256 encryption for data at rest and TLS 1.3 in transit
- Access Controls: Role-based permissions and multi-factor authentication
- Monitoring: 24/7 security monitoring and intrusion detection
- Compliance: GDPR, CCPA, and SOC 2 Type II certified processes
- Audits: Regular security assessments and penetration testing
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Your Privacy Rights
You have comprehensive rights regarding your personal data:
- Access: Request copies of your personal data and processing information
- Correction: Update or correct inaccurate personal information
- Deletion: Request removal of your data (subject to legal requirements)
- Portability: Export your data in machine-readable formats
- Objection: Opt-out of certain processing activities and communications
Data Sharing & Third Parties
- No sale of personal data to third parties
- Limited sharing with trusted service providers
- Legal compliance when required by law
- Business transfers with user notification
Cookies & Analytics
- Essential cookies for platform functionality
- Analytics cookies for service improvement
- Cookie preferences can be managed
- No cross-site tracking for advertising
Data Retention
- Active accounts: Data retained during service use
- Inactive accounts: 3-year retention policy
- Legal holds: Extended retention when required
- Deletion: Secure data destruction processes
Questions About Privacy?
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our privacy team.
Privacy Team: zubduq@gmail.com
Please include "PRIVACY" in the subject line for proper routing