Privacy Policy

How we handle your business data and protect your privacy.

Last updated: September 19, 2025

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What We Collect

We collect information necessary to provide our business management services:

  • Business Information: Company details, contact information, and business structure
  • User Data: Account credentials, profile information, and user preferences
  • Appointment Data: Scheduling information, customer details, and service records
  • Technical Data: Usage patterns, system logs, and performance metrics
  • Communication: Support interactions and feedback submissions
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How We Use Your Data

Your data enables us to deliver comprehensive business management services:

  • Service Delivery: Appointment scheduling, lead management, and CRM functionality
  • Communications: Confirmations, reminders, and important service notifications
  • Platform Improvement: Analytics to enhance features and user experience
  • Security: Fraud prevention, security monitoring, and compliance verification
  • Support: Customer assistance and technical troubleshooting
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Data Security & Protection

We implement industry-standard security measures to protect your data:

  • Encryption: AES-256 encryption for data at rest and TLS 1.3 in transit
  • Access Controls: Role-based permissions and multi-factor authentication
  • Monitoring: 24/7 security monitoring and intrusion detection
  • Compliance: GDPR, CCPA, and SOC 2 Type II certified processes
  • Audits: Regular security assessments and penetration testing
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Your Privacy Rights

You have comprehensive rights regarding your personal data:

  • Access: Request copies of your personal data and processing information
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Portability: Export your data in machine-readable formats
  • Objection: Opt-out of certain processing activities and communications

Data Sharing & Third Parties

  • No sale of personal data to third parties
  • Limited sharing with trusted service providers
  • Legal compliance when required by law
  • Business transfers with user notification

Cookies & Analytics

  • Essential cookies for platform functionality
  • Analytics cookies for service improvement
  • Cookie preferences can be managed
  • No cross-site tracking for advertising

Data Retention

  • Active accounts: Data retained during service use
  • Inactive accounts: 3-year retention policy
  • Legal holds: Extended retention when required
  • Deletion: Secure data destruction processes

Questions About Privacy?

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our privacy team.

Privacy Team: zubduq@gmail.com

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